Privacy Policy

This Privacy Policy explains how Kreatif Studio Works, referred to as “we,” “us” or “our,” collects, uses, stores and protects information when you visit kreatifstudioworks.com, submit an enquiry or communicate with us regarding our photography, film production and creative services.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information we collect

Information you provide directly

We may collect personal information when you complete a contact form, request a quotation, make a project enquiry or contact us by email, telephone, WhatsApp or social media.

This information may include:

• Your name
• Company or brand name
• Email address
• Telephone number
• Preferred shoot location
• Project type
• Expected production date
• Estimated budget
• Project requirements and details
• Files, references or other materials you provide
• Any other information included in your communication

Please avoid submitting confidential, sensitive or unnecessary personal information through the website.

Information collected automatically

When you visit the website, certain technical information may be collected automatically through cookies, analytics tools, server logs and similar technologies.

This may include:

• IP address
• Browser and device type
• Operating system
• Approximate location based on IP address
• Referring website
• Pages viewed
• Time spent on the website
• Links and buttons clicked
• Date and time of access
• Website performance and error information

This information helps us understand how visitors use the website and improve its performance, usability and security.

2. How we use your information

We may use the information collected through the website to:

• Respond to enquiries and quotation requests
• Understand your project requirements
• Recommend suitable photography or film-production services
• Prepare proposals, estimates and production plans
• Schedule calls, meetings and shoots
• Communicate about active or proposed projects
• Deliver contracted services
• Maintain client and business records
• Improve our website, services and customer experience
• Monitor website performance and prevent misuse
• Comply with applicable legal, regulatory or accounting requirements
• Protect our rights, property, clients and website users

We will not use your personal information for purposes unrelated to the reason it was collected unless permitted by law or with your consent.

3. Legal basis and consent

Where required, we process personal information based on:

• Your consent
• Steps taken at your request before entering into a contract
• Performance of a contract with you
• Compliance with applicable legal obligations
• Legitimate business purposes that do not unfairly override your privacy interests
• Other lawful grounds available under applicable law

Submitting an enquiry allows us to use the information provided to respond to that enquiry. It does not automatically subscribe you to promotional marketing.

Where consent is the basis for processing, you may withdraw it by contacting us. Withdrawal will not affect processing already undertaken lawfully before the withdrawal.

4. Contact forms and project enquiries

Information submitted through our enquiry forms is used to review your requirements and communicate with you.

Submitting a form does not create a contractual relationship, confirm availability, reserve a production date or guarantee acceptance of a project.

A project becomes confirmed only after the applicable proposal, quotation, agreement and payment requirements have been completed.

5. Cookies

Cookies are small files stored on your device when you visit a website.

We may use cookies for:

• Essential website functionality
• Security and fraud prevention
• Remembering visitor preferences
• Measuring website traffic
• Analysing visitor behaviour
• Improving website performance
• Loading embedded media and third-party content

Some cookies may be placed by third-party services such as analytics providers, YouTube, Instagram or other embedded-content platforms.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect the way some website features operate.

Where legally required, non-essential cookies should be activated only after you provide consent through the cookie notice.

6. Analytics

We may use analytics services to understand how visitors find and use the website.

Analytics providers may collect technical and usage information such as your device, browser, approximate location, pages visited and interactions with the website.

Where possible, we configure analytics services to minimise unnecessary collection and use the resulting information to improve website structure, content and performance.

7. YouTube, Instagram and embedded content

Our website may display:

• YouTube videos
• Instagram reels
• Social media posts
• Maps
• External media players
• Other embedded third-party content

Embedded content may behave as though you visited the third-party website directly. Those platforms may use cookies, collect technical data and track interactions according to their own privacy policies.

Kreatif Studio Works does not control the privacy practices, cookies or data collection of third-party platforms. We encourage you to review their respective privacy policies.

8. How we share information

We do not sell or rent your personal information.

We may share limited information with trusted service providers where reasonably necessary to operate the website or provide our services. These may include:

• Website-hosting providers
• Email and communication providers
• Cloud-storage services
• Analytics providers
• Website developers and technical-support providers
• Accounting, legal and administrative professionals
• Production partners, crew members or vendors involved in your project

These parties should receive only the information reasonably necessary for their role and are expected to handle it appropriately.

We may also disclose information where required to:

• Comply with applicable law or a valid legal request
• Enforce agreements or protect legal rights
• Investigate fraud, misuse or security incidents
• Protect the safety of our clients, team or the public
• Complete a business restructuring, merger or transfer, subject to appropriate safeguards

9. International processing

Some service providers used by the website may store or process information outside India.

Where personal information is transferred internationally, we will take reasonable steps to use reputable providers and protect the information in accordance with applicable legal requirements.

10. Data retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Enquiry information may be retained to:

• Respond to and follow up on the enquiry
• Maintain business correspondence
• Prepare or refer to proposals
• Manage an existing or potential client relationship
• Comply with legal, tax, accounting or dispute-resolution requirements

Information that is no longer required will be deleted, anonymised or securely archived where reasonably practical.

Project agreements, invoices and other formal business records may be retained for longer periods where required for legal, tax or accounting purposes.

11. Data security

We take reasonable administrative and technical measures to protect personal information against:

• Unauthorised access
• Accidental loss
• Misuse
• Alteration
• Disclosure
• Destruction

However, no website, email service, internet transmission or electronic storage method is completely secure. We cannot guarantee absolute security.

You are responsible for using secure methods when sending confidential project files or commercially sensitive information.

12. Your privacy rights

Subject to applicable law, you may request to:

• Know what personal information we hold about you
• Obtain information about how it is being used
• Correct inaccurate or incomplete information
• Withdraw consent where processing depends on consent
• Request deletion of information that is no longer required
• Raise a complaint regarding how your information is handled
• Nominate another person to exercise applicable rights where legally permitted

Certain requests may be limited where we must retain information to comply with law, perform a contract, establish legal claims or protect legitimate rights.

To submit a privacy request, contact us using the information below. We may need to verify your identity before processing the request.

13. Marketing communications

We will send promotional emails, newsletters or campaign updates only where you have requested them, provided consent or where otherwise permitted by law.

You may unsubscribe at any time by:

• Using the unsubscribe link in the communication
• Replying with an unsubscribe request
• Contacting us directly

Service-related messages concerning an active enquiry or project are not considered promotional communications.

14. Children’s privacy

Our website and services are intended for businesses and adults seeking professional photography and film-production services.

We do not knowingly collect personal information from children without appropriate authorisation. A parent or guardian who believes a child has submitted personal information may contact us to request its removal.

15. External links

The website may contain links to third-party websites and platforms.

We are not responsible for the content, availability, security or privacy practices of external websites. Visiting a third-party website is subject to that website’s own terms and privacy policy.

16. Portfolio content and personal images

Our portfolio may contain photographs and films featuring clients, models, employees, event attendees, locations, products or members of the public.

Portfolio content is published based on applicable agreements, permissions, production requirements or lawful usage rights.

A person with a legitimate concern about identifiable content displayed on the website may contact us with:

• The page URL
• A description of the relevant image or video
• The reason for the request
• Information reasonably required to verify the request

We will review the matter and respond appropriately.

17. Changes to this Privacy Policy

We may update this Privacy Policy when our website, services, technology or legal obligations change.

The revised policy will be published on this page with an updated revision date. Continued use of the website after an update constitutes acknowledgement of the revised policy.

18. Contact us